Why register for OptumRx.com? Is there a benefit for me?
When you register on OptumRx.com, you’ll get 24/7 access to a personalized website that helps you manage your health plan.
OptumRx.com has tools to help you:
- 1. Find a doctor or hospital
- 2. Find and estimate costs for network care
- 3. See your benefits and what’s covered
- 4. Get information about preventive care
- 5. View claim details and account balances
- 6. Update your account information
- 7. Print your ID cards
- 8. Sign up for paperless communications.
How do I register on OptumRx.com?
It takes just minutes to register on OptumRx.com and access your health plan.
To register, you’ll need to:
1. Enter the number on your health plan ID card.
A. Don't have your ID card? Use your Social Security number and ZIP code
B. Just have a flexible spending account (FSA) or health reimbursement account (HRA)? When you register, choose "Yes" for an ID card, but use your Social Security number for your member ID and the FSA or HRA Group/Policy number from your employer.
2. Choose a username and password.
3. Enter an email address.
4. Enter a phone number or choose security questions.
That's it! For your security, we'll send you a confirmation email and a letter to the name and address on file.
You must be age 13 or older to use this website. Tools and information may vary based on your plan benefits.
My group number changed. Do I need to change my login information or re-register?
No, your registration stays the same even if you switch employers or if your employer changes group numbers. You will not need to re-register with your new group number or create a new username or password. When you log in with your HealthSafe ID®, you can choose which account you want to see: the old group number account or the new group number account.
How do I download the OptumRx mobile app?
Download on the App Store® or on Google Play® for free.
Can I call to ask a question?
Yes. You can call the number on your ID card. Write the number down or save it to your phone so you have it handy if you lose your card.
Is there a way to see what date my coverage started?
Yes. Sign in to OptumRx.com and look on the far left of your home page. The date listed under “Active date” is the day your coverage started.
This page was updated on Dec. 2, 2020.